The CalHOPE warm line connects callers to other people who have persevered through struggles with stress, anxiety, depression—emotions triggered by the COVID-19 pandemic. The peer counselors listen with compassion, provide non-judgmental support and guide you to additional resources that can give hope and help them cope.
CalHOPE Connect offers safe, secure, and culturally sensitive emotional support for all Californian’s who may need support relating to COVID-19.
CalHOPE partnered with California Mental Health Services Association which has a statewide experienced workforce comprised of peers, community mental health workers, and other non-licensed personnel. Individuals in need of emotional and/or crisis support can receive “visits” by phone, videoconference, smart device, or computer chat. Depending upon needs and situation, family and/or group support sessions are also available. Individuals also may be connected to county-based services. CalHOPE connect offers culturally sensitive emotional support session for:
The CalHOPE Red Line, a peer support program run by the California Consortium for Urban Indian Health (CCUIH), is a phone, chat, and video chat service providing National, State, and County resources, referrals, and trauma-informed support for Urban Indian and Tribal populations. These include resources related to COVID-19, social services, and financial resources.
CalHOPE partnered with the Sacramento County Office of Education (SCOE) to implement and administer the CalHOPE Student Support program. The CalHOPE Student Support program provides training to teachers and school staff through existing educational Communities of Practice to provide crisis counseling through social-emotional learning environments. Additionally, the training for the teachers and school staff includes core components of crisis counseling utilizing learning modules developed through the UC Berkeley Greater Good Science Center. The trainings assist teachers and school staff in identifying children whose behavior reveals mental health distress, providing basic supportive interventions such as validating feelings, helping youth articulate their feelings and needs, and providing emotional support and connection to appropriate mental health resources.
Contact Brent Malicote (Assistant Superintendent, Eductional Services) for more information on this program.